(Reuters) Sebastian Mejia died in the shower of an Airbnb rental in Brazil in 2022, the alleged victim of carbon monoxide poisoning from a faulty water heater. A Fulbright scholar, the 24-year-old Florida native was studying the country’s indigenous communities.
That same year, an American woman staying at an Airbnb in Croatia allegedly shared his fate, as did a trio of American tourists at an Airbnb in Mexico City, a man on a work trip to San Luis Potosí, Mexico, and a Loyola Marymount graduate student at an Airbnb in Guadalajara in late 2021, court records show.
None of the properties was equipped with detectors that would have alerted occupants to the odorless, colorless gas, the victims’ families’ allege in a series of wrongful death lawsuits against Airbnb.
As the cases make their way through the courts, they raise questions about the reach of Airbnb’s arbitration agreement and whether the short-term rental platform has a duty to protect its users from harm caused by third parties at properties it says it “does not own, have a right to access, or control.”
To find otherwise, Airbnb argues in court papers, would “radically expand tort liability.”
A spokesperson for the publicly traded San Francisco-based company, which reported more than $11 billion in revenue last year, said in a statement that there “have been over 2 billion guest arrivals on Airbnb, and incidents are exceptionally rare.” The spokesperson added that Airbnb has given away more than 280,000 free combined smoke and carbon monoxide detectors to hosts.
On Thursday, Airbnb lawyers from O’Melveny & Myers will face off at a hearing in San Francisco Superior Court against counsel for the widow of José Peñaloza Herrera to argue that the claims fail as a matter of law and should be dismissed. Herrera, a Mexican citizen, had been on a work trip to install machinery at an automotive plant when he died of carbon monoxide poisoning while sleeping in a room that contained a gas-powered water heater and other appliances, according to the complaint.
Pedro Echarte, a partner at the Florida-based Haggard Law Firm who represents plaintiff Yessica Garcia Cardenas, argued in court papers that there have been at least 19 deaths due to carbon monoxide poisoning at Airbnb rentals abroad since 2013. Airbnb did not respond to my requests to confirm that number, which Echarte told me is based on news reports of the deaths.
By the time Herrera died in December 2022, the company should have known it was a “systemic problem,” Echarte said, especially at properties in Central and South America, where fuel-burning water heaters that can emit carbon monoxide are more common.
Airbnb was “on notice of repeated incidents of its guests dying” from the gas, he argued, but “inadequately responded to the danger.”
To be clear, carbon monoxide poisoning doesn’t just happen at Airbnbs. For example, the teenage son of former New York Yankees outfielder Brett Gardner died of carbon monoxide poisoning in March while staying at a five-star hotel in Costa Rica, authorities determined last month.
Assigning liability, however, can be far murkier when travelers rent from a third-party host. The big question: What duty – if any – does Airbnb owe its customers to keep them safe?
After a carbon monoxide death of a Canadian tourist in Taiwan, plaintiffs alleged that Airbnb in a 2014 blog post (available here on the internet archive the Way Back Machine) stated it would “require all Airbnb hosts to confirm that they have (carbon monoxide detection) devices installed in their listing.”
That apparently didn’t happen, given the subsequent lawsuits. When I asked Airbnb why, the spokesperson didn’t provide an explanation. However, if a guest now books a listing where the host doesn’t report having a carbon monoxide detector, Airbnb flags it in the booking confirmation, along with a recommendation to bring a portable detector. (You can buy one starting around $25.)
Plaintiffs lawyers argue Airbnb should have reasonably foreseen there would be subsequent deaths by carbon monoxide poisoning at properties without the alarms — and should be held liable for negligence and premises liability as a result.
“The tragedy is that these deaths were so easily avoidable,” said James Ferraro, who along with partner Jose Becerra represents Rosa Martinez, whose son Sebastian Mejia died in Brazil.
In suing Airbnb, Martinez alleges not just wrongful death — the only cause of action in Echarte’s case — but also asserts broader claims including fraud, negligence and breach of fiduciary duty. She also seeks injunctive relief to force Airbnb to remove all active listings without carbon monoxide alarms.
Airbnb initially asserted the entire case was subject to arbitration based on its terms of service. On appeal, it eventually withdrew its argument that the wrongful death claims were within the scope of the agreement.
In March, the First Appellate District Court in San Francisco split the case, sending the portion seeking survivor benefits — relief for claims such as fraud that would have belonged to Mejia and passed to his successors in interest — to arbitration. However, the court ruled the wrongful death claims could be tried in court, as could the claim for public injunctive relief.
Left unanswered: What if there are inconsistent rulings in the two forums?
Last fall, a federal judge in San Francisco faced a similar dilemma in a lawsuit involving Monique Woods, the Airbnb guest who died in Croatia. U.S. District Judge Maxine Chesney sent the successor-in-interest claims to arbitration and stayed the wrongful death claims. Chesney also noted that plaintiff Cindy Woods, the victim’s mother, created an Airbnb account in 2013 and agreed to arbitrate all disputes.
To conserve judicial resources and ensure consistency, the judge put the arbitration first.
“Here, the outcome of the wrongful death claims will depend upon the arbitrator’s decision as to the viability of the survival claims,” she wrote. That’s because the arbitrator will make findings on the same primary issues, such as what duties Airbnb owes its customers and whether the breach of any such duty was a proximate cause of injury.
Of course, that also means the arbitrator is empowered to decide if the wrongful death claims can move forward, even if the claims themselves won’t be arbitrated.